Kortney buys STRP 41.81: This gives everyone involved, including the client, clarity around milestone dates, activity, dependencies and roles.

Once the desired outcome is agreed, then an approach that borrows from the project management discipline works well with a focus on the critical path, not just of reinstatement but of the whole claim from end to end. But a major loss can be an opportunity for a business to reassess their future strategy and it may not be the same as it was prior to the loss. All too often, insurers jump straight into the reinstatement process. This starts from understanding what the client's desired outcome is, how this can best be achieved and how it relates to available cover. However, there are certain principles and an approach that we find works best and it's what I would call an outcome-driven approach.


Sandra:
Finally, major losses tend to be unique so although the underlying cause of the loss might be common across claims, the impact, and therefore the response required, is individual to the specific risk and customer.

Bridgette:
There's also the question of what level of expertise is needed to manage the claim, how well equipped the client is to deal with everything and how complex the insurance arrangements are.

Tatyana:
This may, for example, be in terms of financial income, disturbance to normal family life or the amount of time that needs to be devoted to dealing with its consequences.

Mariko:
In the future, major losses will increasingly have an international dimension, he predicts, also forecasting that insurers will likely use drones and 3D printing.

William:
Luke Tamborinyoka is MDC-T leader Mr Morgan Tsvangirai's spokesperson and director of communications.

Toni:
The crisis is bigger than the capacity of him and his government and he failed to take advantage of this day to announce to the nation the much-awaited news that he is retiring.

Quyen:
As widely expected, Mugabe failed to rise to the occasion.

Elisabeth:
That Mugabe failed to pronounce himself on these issues means he does not consider them important.

Kimber:
These are the disappearance of Itai Dzamara and the non-implementation of the national Constitution, made and endorsed by Zimbabweans in their millions in a referendum.

Erlene:
Mugabe failed to pronounce himself on two key issues that Zimbabweans thought he would address today.

Straight Path Communications In (AMEX:STRP)
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